Blog

Website Translation, Localization and User Experience: Why They All Matter

A website can be translated flawlessly from a linguistic point of view.

The grammar is correct, the terminology is consistent and every sentence reads perfectly. Yet, once the website goes live, it still struggles to engage visitors, generate leads or connect with its intended audience.
Why does this happen?

When people think about website translation, they often imagine a straightforward language conversion. In reality, the process goes far beyond translating words.

At LangXpress, we work with website translation and localization every day, and one thing is clear: for an international website to be effective, translation and localization must go hand in hand.

A website shouldn’t just be linguistically accurate. It should feel as though it was originally created for the people visiting it.

Two Simple Words Can Make a Big Difference

Let’s start with something that seems almost insignificant: a button. “Learn more”.

Just two words. They may look like the easiest element on a website to translate, yet they perfectly illustrate the difference between translation and localization.

In marketing, buttons such as Learn more, Request a quote or Contact us are known as Calls to Action (CTAs). Their purpose is simple: guide users towards the next step.

This is why there is rarely one universally “correct” translation for a CTA. Instead, there is a version that best supports the goal of a specific page.

Looking at international websites, it becomes clear that companies pursuing similar objectives often choose different wording, and adopt a tone of voice tailored to their audience.

Let’s take a look at a few examples:

Shopify’s homepage features the CTA Start for free, immediately encouraging visitors to begin a free trial.

Shopify_CTA EN-IT

HubSpot uses different CTAs throughout its website, including Get a demo and Get started free, because each page is designed to move users to a different stage of the customer journey.

CTA Hubspot
CTA Hubspot

Canva, on the other hand, focuses on creativity with Start designing, reinforcing the value users will experience rather than simply describing the action itself.

CTA Canva
Canva_CTA EN-IT

These choices are far from random.

The wording has been carefully selected to support the purpose of each page and the action the company wants visitors to take.

This is also one of the key principles of UX writing and conversion copywriting: an effective CTA shouldn’t simply tell users what to do. It should clearly communicate what they’ll gain by taking that action.

Localization Means Designing the Entire Experience

The same principle applies well beyond the words themselves.

Many elements of a website are often overlooked, yet they play a significant role in shaping the user experience.

Dates

Imagine receiving an order confirmation displaying the following date: 04/05/2026

For an Italian reader, that means 4 May 2026. For a visitor in the United States, the exact same date is likely to be interpreted as April 5, 2026.

That’s why international websites adapt date formats according to users’ location or regional settings rather than simply translating the surrounding text.

Numbers and Currencies

The same principle applies to numbers. In Italy, a price is typically written as €1.250,50. In the United States, the same amount becomes $1,250.50.

These details may seem minor, but they immediately make content feel familiar and trustworthy.

When numbers follow unfamiliar conventions, users often perceive the website as something that has merely been translated instead of being genuinely tailored to their market.

Units of Measurement

Companies selling furniture, engineering products or technical equipment also need to think beyond language.

Measurements expressed in centimetres may need to be converted into inches for certain markets, just as kilograms may become pounds.

Translation alone is not enough if the information isn’t instantly meaningful to the end user.

Images Communicate Too

Localization isn’t just about text. Visual elements matter just as much.

Think about a software screenshot that’s still displayed in Italian on the English version of a website, or an infographic showing prices exclusively in euros, Italian date formats or untranslated interface elements.

Users notice these details almost immediately, and they can undermine the impression of a truly international product.

For this reason, a professional localization project also considers visuals, graphics and every other element that contributes to the overall user experience.

Translation Delivers Content. Localization Delivers Experience.

Successful international websites don’t simply translate words.

They adapt the entire experience to meet the expectations of a specific audience.

Before launching a multilingual website, it’s worth asking yourself:

✔ Does every CTA encourage the action I want users to take?
✔ Are dates, numbers, currencies and units of measurement appropriate for my target market?
✔ Do visuals and graphic elements feel natural in every language version?
✔ Does my brand maintain the same tone of voice across different markets?

If you’re unsure about any of these questions, there’s one final question we can answer with confidence:

Do you need professional support to make your website truly international?

At LangXpress, we’re here to help you! 😊

 

Blog

Website Translation, Localization and User Experience: Why They All Matter

A website can be translated flawlessly from a linguistic point of view. The grammar is correct, the terminology is consistent and every sentence reads perfectly. Yet, once the website goes live, it still struggles to engage visitors, generate leads or connect with its intended audience. Why does this happen?

Black Friday: the language of persuasion

Black Friday: the history, language and curiosities behind a global phenomenon It comes around every year. First it was just a day, then a week, and now, an entire month. Are we talking about Christmas? Not quite — but we’re not that far off. We’re talking about the event everyone seems to be waiting for to grab the best deals on the market: Black Friday, the Friday following Thanksgiving. But how did a shopping day that first took shape in the United States manage to conquer so much of the world? Italy is no exception!

When Artificial Intelligence Isn’t Enough: Insights from an Interview

???? Some time ago, Roberta – the founder of LangXpress – was invited to speak on Story Time, a radio show aired on Radio Canale Italia, to talk about how our agency was founded and what our daily work looks like. ???? You can now listen to the interview on our brand-new YouTube channel: Since then, a few things have changed: we’re now on social media, and artificial intelligence has become a central topic in the industry. Let’s talk about it.

The Untranslatable Souls – 5 untranslatable words: part 2

In our last article, we explored the first 5 untranslatable words  of this series, showing how some emotions and concepts are so deeply rooted in a culture that they have no direct equivalent elsewhere. So, even if we sometimes feel like we can’t find the right word, it might already exist somewhere in the world, Today, once again, we’ll go beyond geographical, linguistic, and cultural boundaries with 5 more unique words, still accompanied by Jessica Cozzi’s precious original illustrations.

When in Rome, (you should) do as the Romans do – Stories of Marketing, Translation and Localization

In an increasingly interconnected world, marketing has become a true driving force. Translation plays a crucial role in this context. When everything appears seamless, it’s likely thanks to the meticulous work behind the scenes. Conveying an advertising message, a pun or a saying is a very delicate task: not only because the target language differs, but also because the culture of an entire country is at play. This involves a localization process, ensuring that a commercial product conceived and developed in one country is adapted for acceptance in others with different languages and cultures. Let’s explore some cases where things didn’t quite go as planned.

The Untranslatable Souls – 5 untranslatable words: part 1

Expressing what we feel is not always easy, especially when feelings slip beyond the grasp of words. Have you ever tried to capture a feeling in a single word, only to realize your language falls short? Or attempted to translate an important concept only to be confronted with a linguistic void? Some words are so deeply rooted in their culture that finding a direct equivalent feels impossible. And it’s precisely this uniqueness that makes them special. In this article, we explore five untranslatable words tiny windows into fascinating worlds, each reflecting the Soul of a culture. Each word is paired with a unique illustration, designed to bring the untranslatable to life.

Amateurs – Les Horreurs: Part II

After exploring the realm of geopolitics and the impact of decisions shaped by a single word, it’s time to delve into another equally critical field: medicine. Here, every detail matters, and a translation error can leave deep marks—not just on paper, but also on the skin. Let’s uncover two emblematic cases that show just how much words can truly make a difference.